Return Policy

Your satisfaction is important to us. We will be happy to replace or refund the amount of your purchase for items being returned in their original packaging and in resalable condition within 10 days of purchase. If an item is defective, we will replace the item. 


Any opened puzzle or  games can not be returned or exchanged for any reason.


There is a 20% restocking fee on all the original priced items of $50.00 or more.



All shipping is $12.00.  Free shipping on orders $85 or more.


Purple Truck visits are within 20 miles of Schaumburg, IL.  At check out, you will be charged $5 for the visit and $12 for shipping.  Once the truck comes to you, we will refund the $12 to your card.  Your total charge will only be $5.  Thank you!!  Can't wait to visit you!

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